Privacy Policy

Seder's Lawn Care Company — Effective June 18, 2026

1. Business Information
This Privacy Policy applies to Seder's Lawn Care Company and Seder's Pressure Washing, both based in Hoover, Alabama.

Contact us at:
Business Name: Seder's Lawn Care Company
Phone: (205) 691-4944
Email: Sederslawncarecompany@gmail.com
Website: Sederslawncare.com

2. Information We Collect
When you contact us, request a quote, schedule a service, or communicate with us, we may collect the following:

• Full name
• Home or property address (for service delivery)
• Phone number
• Email address
• Service history and job notes
• Payment information (processed securely through third-party processors — we do not store full card details)
• Communications you send us via text, email, phone, or our website contact form

We collect only what is necessary to provide our lawn care and pressure washing services. We do not collect sensitive personal data such as Social Security numbers or government ID numbers.

3. How We Use Your Information
We use the information we collect to:

• Schedule, confirm, and complete lawn care and pressure washing services
• Send appointment reminders, service updates, and job completion notifications
• Process invoices and payments
• Respond to your questions, requests, or support needs
• Send promotional offers or seasonal service information (with your consent)
• Maintain accurate records of services performed at your property
• Improve our services and business operations

4. Text Message Communications
By providing your phone number and consenting to receive text messages, you may receive the following types of SMS communications:

• Appointment reminders and scheduling confirmations
• Service arrival notifications and job updates
• Invoice delivery and payment confirmations
• Seasonal promotions and service offers
• Customer support responses

Message frequency will vary based on your service schedule. You may receive between 1 and 6 messages per month.

Message and data rates may apply. Your mobile carrier may charge standard messaging rates for texts you receive from us.

Consent to receive text messages is not a condition of purchasing our services.

5. How We Share Your Information
We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Partners: We use Jobber, a customer relationship management (CRM) platform, to manage scheduling, invoicing, and communication. Your data is stored within Jobber's secure systems.
• Payment Processors: If you pay electronically, your payment information is handled by our payment processor. We do not store full payment card details.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of our business or others.

Any third parties we work with are required to protect your information and may only use it for the purposes we specify.

6. Data Storage and Security
We take the protection of your personal information seriously. Our safeguards include:

• Your data is stored in Jobber, which uses industry-standard encryption and security practices
• Access to customer records is restricted to authorized personnel only
• We do not store payment card numbers or bank account information directly
• We use secure communication channels for all customer data

While we implement reasonable safeguards, no method of electronic transmission or storage is 100% secure. Please contact us immediately if you believe your information has been compromised.

7. Your Rights
You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information from our records (subject to any legal obligations to retain records)
• Opt-Out: Opt out of receiving promotional text messages or emails at any time

To exercise any of these rights, contact us:
Phone: (205) 691-4944
Email: Sederslawncarecompany@gmail.com

We will respond within 30 days.

8. Opting Out of Text Messages
To stop receiving text messages from us at any time, reply STOP to any of our text messages. You will receive a single confirmation that your opt-out has been processed. No further messages will be sent unless you re-subscribe.

For help or questions about your messages, reply HELP to any of our texts, or contact us directly by phone or email.

9. How Long We Keep Your Information
• Active customer records are retained for the duration of your service relationship with us
• Invoices and payment records are retained for a minimum of 7 years for tax and accounting purposes
• If you request deletion and we have no outstanding legal obligation to retain your data, we will remove it within 30 days

10. Children's Privacy
Our services are intended for adult property owners and decision-makers. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the effective date at the top of this document. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us
Seder's Lawn Care Company / Seder's Pressure Washing
Hoover, Alabama
Phone: (205) 691-4944
Email: Sederslawncarecompany@gmail.com
Website: Sederslawncare.com